Mark has worked in the insurance industry
for the last 12 years. Prior to joining Zipari,
he worked at consumer-oriented companies including Apple and Disney. He is focused
on making health insurance easier for
consumers to understand, purchase and
For health plans, the term 'consumer experience' often conjures up an image of a member shopping for a plan, looking for a provider or comparing costs for a drug or procedure. With the help of consumer tools and a CRM system specifically designed for health plans, the total consumer experience from the front lines to the back office can be enhanced to bring better value to members.
This free webinar will walk through 'a day in the life' of consumers, examining how the front lines and back office work in synchrony to improve the consumer experience.
Speaker: Mark Nathan, CEO, Zipari, Inc.
FREE TO ATTEND!
Thursday, May 18, 2017
2 - 3 PM ET
Transform the Consumer Experience from the
Front Lines to the Back Office