REGISTER NOW (Free to Attend!)
Thursday, November 3, 2016
1:00-2:00 pm EDT
REGISTRATION WILL BE CLOSED 2 HOURS
(11 AM EDT) BEFORE THE START TIME.
Improve Patient Satisfaction and Wait Time By Managing the Chaos in Your Waiting Room
Mr. Beck leads the QLess Healthcare Division, which is responsible for all aspects of sales and leads a team that demonstrates the business value and fit of QLess software solutions. With more than 25 years in healthcare from a Firefighter/Paramedic and Nurse to being the Vice President of Sales for healthcare companies in software and medical device. Mr. Beck’s leadership experience in enterprise and SaaS software allows him to bring a wealth of sales and leadership and guidance to the QLess company and market. He also possesses a talent for new technologies and passion for helping all types of healthcare companies provide care to those they serve.
Prior to joining QLess, Mr. Beck held the positions of Vice President of Sales and Chief Growth Officer at several start-up companies and successfully grew them from birth to acquisition. Mr. Beck graduated from Western Governors University with a B.S degree in Marketing and Management. Mr. Beck also holds degrees Emergency Medical Services and Nursing. He also teaches clinical classes to future nurses and paramedics. Mr. Beck resides in Wake Forest, NC with his wife and his son. He enjoys spending time with his family, playing golf, his sons hockey and the North Carolina BBQ scene in his spare time.
If you do not receive confirmation within 2 business days, please call:
Aron Barkan at 561-674-0082
Proven strategies to improve patients’ wait time experience and satisfaction during their visit to your urgent care center, and insights and best practices to create an experience that will attract and retain patients.
For medical practices few things are as important as reputation. Patients who are satisfied with the care they receive often refer their friends – and people who are dissatisfied aren’t shy about sharing their negative experiences. And with online review sites like Yelp giving people an easy forum to post their opinions to the world, it’s more important than ever to deliver a great patient experience, not just good medical care.
The experience for patients sitting for long periods of time in crowded waiting rooms - is as unpleasant as it is as unhealthy. Most negative online reviews have nothing to do with medicine – and everything to do with long lines, extended wait times, and other issues related to convenience, not care.
In this 1 hour webinar an expert in healthcare solutions will share 13 tactics to:
Leave this webinar with valuable insights and new strategies to increase patient satisfaction, memorable patient experiences from the moment they enter your healthcare facility. You will be able to turn you satisfied patients into raving fans that will lead to increase volume and revenue.
Thursday, November 3, 2016 - 1-2 PM ET
Speaker: Scott Beck, CCRN, EMT-P,BSN Sr. Director-Healthcare Solutions, QLess