REGISTER NOW (Free to Attend!)​
Thursday, April 7, 2016, 1:00-2:00 pm EDT




The 2016 Medicaid Playbook: Using Reward and Incentive Programs to Drive Contract Performance in 2016-2017

As CMS moves forward with the implementation of Quality and Performance Measure for Medicaid plans, now is the time to get a head start.  Learn how to leverage rewards and incentives (R&I) programs to drive positive member behavior, close gaps in care, and drive performance. Medicaid R&I programs are extremely effective in driving high-value member actions that increase plan revenue or reduce plan costs.

In this webinar, Novu will share direct experience and expert insight for implementing and optimizing R&I programs for Medicaid.

Attendees will receive hands-on best practices in designing compliant, cost-effective and financially beneficial R&I programs from two experts in this emerging, complex landscape. Jordan Mauer, EVP of Marketing & Operations at Novu and Kristen Gasteazoro, VP of Payer Sales will lead a data-driven discussion on the latest rewards strategies and approaches on how to reach the hard to reach Medicaid members.

Attendees will receive insight on best practices to address the following:

What rewards program compliance and regulatory issues should Medicaid health plans be aware of in 2016?
How do you identify the most important member activities that will help you meet your Pay For Performance Standards?
How do you begin to segment member populations and identify discrete populations for reward programs?
How can Plans activate the hard to reach?
What communication channels (paper-based, digital and phone) work best to reach members?
What is the optimal reward value and reward type to match specific high value actions? 
What does a health plan need to do to get started in developing a rewards program?
How do rewards programs enhance plan differentiation and member preference?
How can rewards strategies augment risk adjustment efforts?
Finally, Novu will share the latest case studies and data on what’s working today.


      Thursday, April 7, 2016 | 1-2 PM ET

JORDAN MAUER, Executive Vice President of Marketing & Operations

at Novu. Jordan develops and leads

the company’s marketing and brand initiatives, as well as the end-to-end management of member-facing operations. Jordan brings a passion

for analytics, loyalty operations and engagement, as well as strategic

energy to Novu.

If you do not receive confirmation within 2 business days, please call: 
Aron Barkan at 561-674-0082

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Practical, data-driven insights to inform a successful delivery of incentive strategies that create differentiation, drive engagement, enhance quality measures and positively impact risk adjustment.


of Payer Sales at Novu.  Kristin oversees

the company’s payer sales team. Kristin

brings over a decade of sales leadership, operations and strategy experience to

the role.